Terms of Service

Welcome to Sireika Renovations LLC. These Terms of Service ("Terms") govern your use of our premium kitchen remodeling and bathroom remodeling services and website. Whether you're scheduling a consultation, custom cabinetry installation, or any of our professional renovation services, by booking our services or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Service Agreement & Booking Terms

When you book services with Sireika Renovations LLC, whether through our online contact form, by phone at 716-868-6415, or through an in-home consultation, you enter into a binding service agreement. All bookings for kitchen renovations, bathroom remodels, or custom design services are subject to these Terms and any additional terms communicated at the time of booking.

Booking Requirements:

• Customers must provide accurate property information, including address, property type, and any relevant access details
• Homeowners must disclose any pre-existing structural issues, water damage, mold, or special conditions before service begins
• Property must be accessible during agreed-upon service hours with adequate utilities (water, electricity)
• We reserve the right to refuse service if conditions are unsafe, unsuitable, or if permits cannot be obtained
• All renovation agreements must be signed by the property owner or authorized representative

2. Pricing & Payment Terms

All service pricing for kitchen remodeling, bathroom renovation, custom cabinetry, and design services is as quoted and confirmed at the time of booking. Current information about our services can be found throughout our website at sireikakitchenbathny.com.

Payment Policies:

• Deposit Required: A deposit (typically 25-50% of total project cost) is required to secure your booking and order materials
• Progress Payments: Payment schedule will be outlined in your contract, typically tied to project milestones
• Final Payment: Final payment is due upon project completion and customer approval
• Accepted Methods: Cash, checks, and all major credit cards
• Declined Payments: If payment is declined, customers have 48 hours to provide alternative payment. Work may be suspended until payment is received
• Change Orders: Work beyond the agreed scope will be charged separately with written customer approval
• Material Upgrades: Customer-requested material upgrades or changes will be charged at current market rates plus 20% handling fee

3. Cancellation & Rescheduling Policy

• Consultation Cancellation: Free consultation appointments can be cancelled or rescheduled up to 24 hours in advance at no charge. Contact us to reschedule.
• Project Cancellation Before Start: If you cancel after signing a contract but before work begins, deposit may be forfeited to cover design time, material ordering, and scheduling costs
• Project Cancellation After Start: If you cancel after work has begun, you are responsible for all work completed, materials ordered, and 25% of remaining contract value
• Weather Delays: We reserve the right to reschedule due to conditions that prevent safe work (extreme weather affecting deliveries or installations)
• Permit Delays: Delays due to permit approval are beyond our control and do not constitute breach of contract

4. Service Guarantee & Quality Policy

We stand behind our work with a comprehensive satisfaction guarantee for all our kitchen and bathroom remodeling projects.

Our Guarantee:

• If you're not satisfied with our work due to poor craftsmanship or incomplete service, we'll return to correct the issue at no charge
• Workmanship warranty: 1 year on labor, manufacturer warranties apply to materials and fixtures
• Claims must be reported within 30 days of project completion
• Contact us at 716-868-6415 or through our contact form with photos of the concern
• Our guarantee covers workmanship on all renovation services, not pre-existing conditions, settling, or normal wear and tear
• Warranty is void if unauthorized modifications are made to completed work

5. Project Timeline & Scheduling

• Estimated Timeline: Project timelines are estimates based on normal conditions. Kitchen renovations typically take 6-12 weeks; bathroom remodels take 3-6 weeks
• Start Date: We'll provide a start date in writing. Start may be delayed due to permit approval, material availability, or weather
• Working Hours: Standard working hours are Monday-Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 3:00 PM (as specified in contract)
• Access Requirements: Customers must provide access to work areas, utilities, and parking for our vehicles during scheduled hours
• Customer Availability: You'll be notified of key milestones requiring your approval or presence

6. Liability & Insurance

Sireika Renovations LLC is fully licensed and insured for your protection. However, certain limitations apply:

• Property Protection: We take reasonable precautions to protect your property during renovation work
• Pre-existing Conditions: We are not liable for pre-existing structural issues, code violations, hidden damage, or defects discovered during renovation
• Personal Property: Customers are responsible for removing and protecting personal items, valuables, and furniture from work areas
• Unforeseen Conditions: Hidden conditions (mold, structural issues, outdated wiring/plumbing) discovered during work will be documented and may require additional costs
• Damage Claims: Any damage claims must be reported within 48 hours of discovery. Our liability is limited to the cost of repair or replacement
• Third-Party Work: We are not responsible for work performed by others before, during, or after our services
• Building Codes: We work to meet current building codes, but are not responsible for bringing pre-existing non-code-compliant elements up to code unless specifically contracted

7. Permits & Code Compliance

For projects requiring permits in Orchard Park, Clarence, Hamburg, Lackawanna, and other service areas:

• We will obtain all necessary permits unless otherwise agreed in writing
• Permit costs are separate from labor and materials (specified in contract)
• Customer is responsible for providing accurate property information needed for permits
• Work will not commence until all required permits are approved
• Permit delays do not constitute breach of contract
• All work will be performed to meet or exceed local building codes

8. Materials & Product Selection

• Material Approval: All materials, fixtures, and finishes must be approved by customer before ordering
• Availability: We source premium materials but cannot guarantee availability. Acceptable substitutions will be offered if items become unavailable
• Custom Orders: Custom-ordered items (cabinetry, countertops, fixtures) cannot be returned or refunded once ordered
• Material Storage: Customer must provide secure, dry storage space for materials delivered to job site
• Color Variations: Natural materials (wood, stone) may have color and grain variations. Samples are representative, not exact matches
• Manufacturer Warranties: Products come with manufacturer warranties. We are not responsible for product defects covered under manufacturer warranty

9. Referral & Promotional Programs

From time to time, Sireika Renovations LLC may offer referral programs and promotional discounts for our renovation services.

Program Rules:

• Referral credits apply only to new customers not previously consulted with us
• Promotions cannot be combined unless explicitly stated
• Fraudulent referrals will result in program disqualification
• We reserve the right to modify or discontinue programs at any time (check our contact page for current offers)
• Credits must be used within one year of earning

10. Website Terms of Use

10.1 Acceptance of Terms

By accessing sireikakitchenbathny.com, you agree to be bound by these Terms and all applicable laws. If you disagree with any terms, please discontinue use of our website.

10.2 Use License

Permission is granted to view and download materials from our website for personal, non-commercial use only. You may not:

• Modify, copy, or distribute our content without permission
• Use materials for commercial purposes
• Remove copyright or proprietary notices
• Reverse engineer any website software
• Use our project photos without written permission

10.3 Content Disclaimer

Website materials are provided "as is" without warranties. We don't guarantee accuracy, completeness, or currentness of information and reserve the right to update content without notice. Project photos are representative examples and results may vary.

11. SMS Program & Text Messaging Terms

SMS Program Description

Sireika Renovations LLC offers text messaging services to provide consultation reminders, project updates, and promotional offers. By opting in to receive text messages, you agree to receive automated messages regarding:

• Consultation Confirmations: Booking confirmations and reminder texts for scheduled consultations
• Project Updates: Real-time notifications about project milestones and progress
• Promotional Messages: Exclusive offers and discounts for our kitchen and bathroom remodeling services
• Project Completion: Notifications about project completion and final walkthrough scheduling

Opt-Out Instructions

You can stop receiving text messages at any time by:

• Text STOP: Reply "STOP" to any text message from us
• Contact Support: Call 716-868-6415
• Online Request: Use our contact form to request removal from our SMS list

Message & Data Rates

Standard message and data rates may apply. Message frequency varies based on your project schedule and preferences. You can update your communication preferences at any time.

Carrier Liability Disclaimer

Sireika Renovations LLC is not liable for any delays, failures, or errors in text message delivery. Carriers are not liable for delayed or undelivered messages. We are not responsible for any charges incurred due to text messaging.

Age Restriction

You must be 18 years or older to opt-in to receive text messages from Sireika Renovations LLC. By providing your phone number and opting in, you confirm that you are at least 18 years of age.

12. Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law & Disputes

• Jurisdiction: These Terms are governed by New York State law
• Dispute Resolution: Any disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be resolved in Erie County, NY courts
• Severability: If any provision is deemed invalid, remaining terms continue in effect
• Attorney Fees: In the event of legal action, the prevailing party may recover reasonable attorney fees and costs

14. Changes to Terms

Sireika Renovations LLC reserves the right to modify these Terms at any time. Updated terms will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of revised terms. For active projects, terms in effect at contract signing will apply.